Peppa Pig Happy Birthday foil balloon.

### Returns Policy for [Raise The Roof Hire]

 

**Effective Date:** [August 2024]

 

At [Raise The Roof Hire], we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your items, we have established the following returns policy to assist you:

 

#### 1. Eligibility for Returns

- Items can be returned within **14 days** of receiving your order.

- To qualify for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

 

#### 2. Non-Returnable Items

Certain items are exempt from being returned, including:

- Gift cards

- Items that have been opened or used

- Perishable goods

 

#### 3. Process for Returns

- To initiate a return, please contact us at [rtrhire@gmail.com] to obtain a **Returns Authorization Number**.

- Include your order number, a description of the item, and the reason for the return.

- Pack the item securely and include the Returns Authorization Number on the package.

 

#### 4. Return Shipping

- You will be responsible for the cost of return shipping, unless the item is defective or an error occurred on our part.

- We recommend using a tracked shipping service to ensure your return reaches us safely.

 

#### 5. Refunds

- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within **14 days**.

 

#### 6. Exchanges

- We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired product.

 

#### 7. Faulty or Damaged Items

- If you receive an item that is faulty or damaged, please contact us immediately at [rtrhire@gmail.com]. We will arrange a replacement or a full refund.

 

#### 8. Changes to the Policy

- We reserve the right to modify this returns policy at any time. Any changes will be communicated on our website.

 

Thank you for shopping with [Your Shop Name]. If you have any questions regarding our returns policy, please do not hesitate to reach out. 

 

---

 

**[Raise The Roof Hire]**  

**[Unit 5 Plants Galore

Hamlet Hill

Roydon

Essex

CM19 5JY]**  

**[Your Shop Contact Information]**  

**[partyhire.biz]**  

**Shipping Policy for Raise The Roof Hire**

 

**Introduction**  

We aim to provide a seamless shopping experience, including a clear shipping policy. Timely order delivery is important to us, and we strive to make your experience enjoyable and efficient.

 

**Shipping Areas**  

We ship across the UK, covering all major cities and rural areas, ensuring delivery to your doorstep.

 

**Processing Time**  

Orders are processed within 1 to 3 business days. Processing may take longer during peak seasons, and we appreciate your understanding.

 

**Shipping Methods and Delivery Times**  

Our standard shipping takes 3 to 5 business days, while express options deliver within 1 to 2 business days. We use reliable couriers to ensure timely, safe delivery.

 

**Shipping Costs**  

Shipping fees are calculated at checkout based on order size, weight, and chosen method. We offer free shipping on orders over a certain amount as a thank you for your business.

 

**Order Tracking**  

We provide tracking information via email once your order is dispatched, allowing you to follow your package.

 

**Delivery Issues**  

If your order doesn�t arrive on time, please contact customer service. Ensure your shipping address is accurate to avoid complications.

 

**Returns and Exchanges**  

You can return items within 14 days of receipt if in original condition. For details, visit our returns page on our website.

 

**Conclusion**  

Thank you for choosing our store. We value your support and are committed to making your shopping experience enjoyable. For questions about our shipping policy, please reach out to our friendly customer service team. We�re here to help!